Since www.bmpccluts.com offers non-tangible irrevocable goods we can not issue refunds once the order is accomplished and the product download link is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site, though we stand behind each of our products to the fullest.
Download and unzipping issues: it may happen so that you encounter problems downloading the product or in its implementation. If either is the case, please reach out to agormley@hey.com and we will happily assist by providing another download link or technical support.
Though we go to great lengths to ensure our products work across a wide spectrum of platforms, please note that we do not bear any responsibility and therefore do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software, including but not limited to: plug-ins, add-ons, modules, scripts, and extensions. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for anything beyond what we deem to be the most commonly used editing platforms: Adobe Premiere, DaVinci Resolve, Final Cut Pro, and AVID.
Back to Home